Accessibility Policy

Website Accessibility Statement

Shoshanna is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and WCAG guidelines. We are actively working to increase accessibility and usability of our website to everyone. Shoshanna is committed to providing a positive experience to all of our members, and we strive to promote accessibility and inclusion. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your visit to Shoshanna’s website a successful and enjoyable experience.

Accessibility Assistance

If you are using a screen reader or other auxiliary aid or are having difficulty using or accessing any element of this website, please feel free to call us at 1-855-719-3601 or email us at customerservice@shoshanna.com.  We will work with you to provide the information or service you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).  All products available for purchase on this website can be purchased telephonically.  If you have a question about a product, or if you would like to place an order telephonically, please call 1-855-719-3601, press option 2, and follow the prompts to place your order; this service is available 24 hours a day, 7 days per week.  Please note: If you place an order via the website or our phone line, and are doing so after business hours or on the weekend, your order will be processed the following day. 

Actions

Shoshanna is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website.  We have engaged an experienced accessibility consultant to conduct a website accessibility audit and provide recommendations to increase accessibility so that our website meets or exceeds applicable standards.

Ongoing Effort

We are proud of the efforts that are in-progress to ensure that our website is accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website to overall web accessibility.